Our service areas

When full service is needed

DESCH Service - Everything from a single source

For 120 years, the DESCH Group has been committed to the highest precision and technical excellence in drive technology. As a global partner to the mechanical engineering industry, we offer customized solutions for demanding applications that impress with their quality and reliability. With a wide range of products, from innovative couplings and drive systems to precision gearing parts, we serve the needs of a wide variety of industries. We focus on continuous research and development to meet the growing demands of the industry and actively shape the technological future.

Our customers appreciate our close cooperation and our ability to respond to individual requirements. Together, we develop tailor-made concepts that can be used in both series production and special solutions. DESCH stands not only for high-quality products, but also for comprehensive service - from consulting and development to production and maintenance. Our focus is on sustainability, efficiency, and long-lasting quality. Trust in our many years of expertise and let us shape the future of drive technology together. We are your partner for solutions that move.

The system for your maintenance

Today's demands on machines and systems lead to increased stress on mechanical components. Maximum capacity utilization means that downtimes and maintenance intervals are becoming increasingly important. Preventive maintenance helps to avoid unplanned downtime and high costs, while early maintenance planning maximizes availability.

With the possibilities offered by Industry 4.0, such as digital monitoring, downtime can be better avoided. With its Service & Customer Support, Nidec DESCH offers customized solutions for preventive maintenance and supports companies with comprehensive services and reliable partnerships.

For more information, please see our download brochure.


Brochure DESCH DS

Our service areas at a glance

Service Icon Ersatzteile

Spare parts

We will effectively bring back your productivity!

We only use Nidec DESCH original spare parts. This save-guards highest productivity during the life time of your machine.

Downloads:

Spare parts order form
Brochure DESCH EK 19 - EN - Lutex® LKB, HKB spare parts kits

Service Icon Wartung>

Maintenance

We will keep your machine running!

Properly planned preventive maintenance will help you to reduce cost and down time. We will do inspection of your machine no matter if the drive or gearbox has been built by us. 

We will replace wear items like bearings, gaskets, oil etc. and coordinate the work together with you to keep your normal production running.

Service Icon Reparaturen

Repairs

We want you to be up and producing as fast as possible

No matter if the down time was planned or an emergency breakdown occurs, we will do the repair ASAP including test run to confirm machine data and performance.

We are also at your service if the gearbox or drive has not been produced by us.

Service Icon Maschinendiagnose

Machine diagnose

We will detect first deviations before they affect your productivity! 

On- or offline you can monitor vibrations, wear and other parameter of your equipment.

DESCHcontrol.M is your first step towards industry 4.0

Downloads:

DESCH PS-23 - GB Control.M

Service Icon Support

Support

Let´s share our experience with you!

Production sites in Germany, Canada, China as well as our sales partners from around the world will support you wherever your machine operates. Trained and experienced personal, world-wide.

Service Icon Remote Support

Remote Support

The Nidec DESCH Remote Support provides you with fast and reliable service support when it’s the most needed.

If required, we also walk you through a complete revision from start to finish. Our know-how -> Your skills! Your technician on site connects with a mobile phone or tablet with our specialist, who provides the support remotely via video.

Your partner

DESCH North America

Tim Mattice


 T +1 716 628 8128 
tim.mattice@desch.com

Contact form

Unsure who to contact?

Simply use our general contact form - we will forward your request internally so that you receive the right support quickly.