Our service areas

When full service is needed

Maintenance system Service areas References Your partners Contact

Nidec DESCH Service - Everything from a single source

For over 118 years, the DESCH group of companies has stood for maximum precision and technical excellence in drive technology. As a global partner to the mechanical engineering industry, we offer customised solutions for demanding applications that impress with their quality and reliability. With a wide range of products, from innovative couplings and drive systems to precision gearing parts, we meet the needs of a wide variety of industries. We focus on continuous research and development in order to meet the growing demands of the industry and actively shape the technological future.

Our customers appreciate the close cooperation and our ability to respond to individual requirements. Together, we develop customised concepts that are used both in series production and in special customised solutions. Nidec DESCH not only stands for high-quality products, but also for comprehensive service - from consulting and development to production and maintenance. Our focus is on sustainability, efficiency and long-lasting quality. Put your trust in our many years of expertise and let us shape the future of drive technology together. We are your partner for solutions that move.

24h Hotline: +49 2932 300 200

The system for your maintenance

Today's demands on machines and systems lead to increased loads on mechanical components. Maximum capacity utilisation means that downtimes and maintenance intervals are becoming increasingly important. Preventive maintenance helps to avoid unplanned downtime and high costs, while early maintenance planning maximises availability.

With the possibilities offered by Industry 4.0, such as digital monitoring, downtime can be better avoided. With its Service & Customer Support, Nidec DESCH offers customised solutions for preventive maintenance and supports companies with comprehensive services and reliable partnerships.

For more information, please download our brochures.

For Nidec DESCH products:

Brochure Nidec DESCH DS - GB

For products from other manufacturers:

Manufacturer independent Repair HR 25 - GB

A service that keeps things moving – at your side around the clock

Watch the video to discover how Nidec DESCH, with customised service solutions – from maintenance and diagnostic systems through to remote support – enhances your equipment availability and efficiency. Rely on our decades of global expertise.

Our service areas at a glance

Spare Parts

We will effectively bring back your productivity!

We only use DESCH original spare parts. This save-guards highest productivity during the life time of your machine.

Downloads:

Form for spare parts order
DESCH EK 19 - GB- Lutex® LKB, HKB spare part kits

Maintenance

We will keep your machine running!

Properly planned preventive maintenance will help you to reduce cost and down time. We will do inspection of your machine no matter if the drive or gearbox has been built by us.

We will replace wear items like bearings, gaskets, oil etc. and coordinate the work together with you to keep your normal production running.

Repair

We want you to be up and producing as fast as possible!

No matter if the down time was planned or an emergency breakdown occurs, we will do the repair asap including test run to confirm machine data and performance.

We are also at your service if the gearbox or drive has not been produced by us.

Machine diagnose

We will detect first deviations before they affect your productivity!

On- or offline you can monitor vibrations, wear and other parameter of your equipment.

DESCHcontrol.M is your first step towards industry 4.0

Downloads:

DESCH PS-23 - GB Control.M

Support

Let´s share our experience with you!

Production sites in Germany, Canada, China as well as our sales partners from around the world will support you wherever your machine operates. Trained and experienced personal, world-wide.

Remote Support

The Nidec DESCH Remote Support provides you with fast and reliable service support when it’s the most needed.

If required, we also walk you through a complete revision from start to finish. Our know-how -> Your skills! Your technician on site connects with a mobile phone or tablet with our specialist, who provides the support remotely via video.

Ice blasting

To remove dirt from your drive elements!

In today's world, precise and gentle cleaning processes are essential. For this reason, we offer ice blasting as our latest service. This environmentally friendly method uses fine ice particles to gently clean surfaces without damaging them.

Our references from your industry

Extrusion

Extruder Service

Based on our decades of experience as a manufacturer of drive components for extruders and peripherals, we provide manufacturer-independent service for your single- and twin-screw extruder gearboxes, safety couplings, and machine elements (e.g. V-belt pulleys). Rely on our expertise and comprehensive maintenance services – 24 hours a day, 365 days a year. Our experienced service and system technicians are available around the clock, both domestically and internationally.

On-site service:

Condition monitoring (online via particle analysis, endoscopy, vibration analysis, and more)
Checking timing and axial offset using gauges, measuring arms and/or 3D scans
Laser optical alignment, belt alignment, and imbalance measurement
Component replacement and on-site repair (leakages, etc.)
Re-engineering and modifications to extend service life

Contact us now for a non-binding needs analysis and arrange a consultation with your personal customer support representative.

Typical applications:

Cooling and hot mixers
Shredders and kneaders
Cascade extruders and sheet extrusion
Regranulation / repolymerisation
Profile extrusion, main and co-extrusion
Film blowing and polyfilm stretching systems
Calenders and laboratory extruders
Compounding and masterbatch
Degassing and side feeders (VE process units)
and more

As a manufacturer, we have an extensive production portfolio, certified suppliers, and a wide-ranging stock of spare parts, ensuring prompt spare parts supply, the necessary special tools, and our own logistics. Professional in-house refurbishment includes analyses according to international standards, adjustment of shafts where required, and final test runs on our test benches with full documentation.

Minerals

Minerals Service

Drawing on our decades of experience in drive technology, we provide manufacturer-independent service for your gear units, couplings, and machine elements. Rely on our expertise and comprehensive maintenance services – 24 hours a day, 365 days a year. Our experienced service and system technicians are at your disposal around the clock, both in Germany and abroad.

On-site service:

Condition monitoring (online, endoscopy, vibration analysis, and more)
Wear assessment using 3D scanning & hot spot analysis
Laser optical alignment and imbalance measurement
Component replacement and on-site repair
Re-engineering and modifications to extend service life

Contact us now for a non-binding needs analysis and arrange your consultation with your personal customer support representative.

Typical applications:

Mixers, separators, and fans
Belt conveyors, bucket elevators, and scrapers
Roll crushers / high-pressure grinding rolls
Rotary kiln drives and girth gear pinions
Mill drives and auxiliary drives
and more

As a manufacturer, we offer an extensive production portfolio, certified suppliers, prompt spare parts supply, and in-house logistics. Professional in-house refurbishment includes analyses according to international standards as well as final test runs on our test benches, complete with documentation.

Flender bevel-helical gearbox KDA 400 – bucket elevator drive

Flender helical gearbox – high-pressure grinding roll drive

WGW helical gearbox SBN 630 – main cement mill drive

Pressentechnik

Screw Press Gearbox Service

Based on our decades of experience as a manufacturer of all types of gear units, we provide manufacturer-independent service for your screw press drive. Rely on our expertise and comprehensive maintenance services – 24 hours a day, 365 days a year. Our experienced service and system technicians are available around the clock, both in Germany and abroad.

On-site service:

Condition monitoring (online via particle analysis, endoscopy, vibration analysis, and more)
Checking axial offset and concentricity using measuring arm and/or 3D scan
Laser optical alignment, belt alignment, and imbalance measurement
Component replacement and on-site repair (leakages, etc.)
Re-engineering and modifications to extend service life

Contact us now for a non-binding needs analysis and arrange your consultation with your personal customer support representative.

For DESCH screw press gearboxes of the AFL series, we provide a stocked set of spare parts for quick repairs and conversion to the latest and proven design. We also keep replacement gearboxes in stock for you to bridge downtime and maintain the profitable availability of your plant.

As a manufacturer, we offer an extensive production portfolio, certified suppliers, a wide-ranging stock of spare parts, prompt spare parts supply, the necessary special tools, and in-house logistics. Professional in-house refurbishment includes analyses according to international standards, adjustment of shafts where required, and final test runs on our test benches complete with documentation.