Our service areas

When full service is needed

Nidec DESCH Service - Everything from a single source

For over 118 years, the DESCH group of companies has stood for maximum precision and technical excellence in drive technology. As a global partner to the mechanical engineering industry, we offer customised solutions for demanding applications that impress with their quality and reliability. With a wide range of products, from innovative couplings and drive systems to precision gearing parts, we meet the needs of a wide variety of industries. We focus on continuous research and development in order to meet the growing demands of the industry and actively shape the technological future.

Our customers appreciate the close cooperation and our ability to respond to individual requirements. Together, we develop customised concepts that are used both in series production and in special customised solutions. Nidec DESCH not only stands for high-quality products, but also for comprehensive service - from consulting and development to production and maintenance. Our focus is on sustainability, efficiency and long-lasting quality. Put your trust in our many years of expertise and let us shape the future of drive technology together. We are your partner for solutions that move.

The system for your maintenance

Today's demands on machines and systems lead to increased loads on mechanical components. Maximum capacity utilisation means that downtimes and maintenance intervals are becoming increasingly important. Preventive maintenance helps to avoid unplanned downtime and high costs, while early maintenance planning maximises availability. 

 With the possibilities offered by Industry 4.0, such as digital monitoring, downtime can be better avoided. With its Service & Customer Support, Nidec DESCH offers customised solutions for preventive maintenance and supports companies with comprehensive services and reliable partnerships. 

 For more information, please download our brochures.

For Nidec DESCH products:

Brochure Nidec DESCH DS - GB

Our service areas at a glance

Service Icon Ersatzteile

Spare Parts

We will effectively bring back your productivity!

We only use DESCH original spare parts. This save-guards highest productivity during the life time of your machine.

Downloads:

Form for spare parts order
DESCH EK 19 - GB- Lutex® LKB, HKB spare part kits

Service Icon Wartung

Maintenance

We will keep your machine running!

Properly planned preventive maintenance will help you to reduce cost and down time. We will do inspection of your machine no matter if the drive or gearbox has been built by us. 

We will replace wear items like bearings, gaskets, oil etc. and coordinate the work together with you to keep your normal production running.

Service Icon Reparaturen

Repair

We want you to be up and producing as fast as possible!

No matter if the down time was planned or an emergency breakdown occurs, we will do the repair asap including test run to confirm machine data and performance. 

We are also at your service if the gearbox or drive has not been produced by us.

Service Icon Maschinendiagnose

Machine diagnose

We will detect first deviations before they affect your productivity! 

On- or offline you can monitor vibrations, wear and other parameter of your equipment.

DESCHcontrol.M is your first step towards industry 4.0

Downloads:

DESCH PS-23 - GB Control.M

Service Icon Support

Support

Let´s share our experience with you! 

Production sites in Germany, Canada, China as well as our sales partners from around the world will support you wherever your machine operates. Trained and experienced personal, world-wide.

Service Icon Remote Support

Remote Support

The Nidec DESCH Remote Support provides you with fast and reliable service support when it’s the most needed.

If required, we also walk you through a complete revision from start to finish. Our know-how -> Your skills! Your technician on site connects with a mobile phone or tablet with our specialist, who provides the support remotely via video.

Service Icon Wartung

Ice blasting

To remove dirt from your drive elements!

In today's world, precise and gentle cleaning processes are essential. For this reason, we offer ice blasting as our latest service. This environmentally friendly method uses fine ice particles to gently clean surfaces without damaging them.

Your partners

Clutches

Matthias Lübke


 T +49 2932 300 195 
matthias.luebke@desch.com

Gearboxes & third-party products

Alexander Schuwalow


 T +49 2932 300 373 
alexander.schuwalow@desch.com

Complete drives

Christopher Gödde


 T +49 2932 300 227 
christopher.goedde@desch.com

Spare Parts

Schirin Jaspert


 T +49 2932 300 202 
ersatzteile@desch.com

Field service

Ulrich Overfeld


 T +49 160 920 768 01 
ulrich.overfeld@desch.com

Field service

Wilfried Schlinkmann


 T +49 160 981 066 84 
wilfried.schlinkmann@desch.com

Field service

Christian Werding


 T +49 151 725 076 78 
christian.werding@desch.com

DESCH Service in North America

Tim Mattice


 T +1 716 628 8128 
tim.mattice@desch.com

DESCH Service in America

Dale Kostar


 T +1 330 937 9030 
dale.kostar@desch.com

DESCH Service in Asia

Hailong Yang


 T +86 573855 789 98-807 
hailong.yang@desch.com

Contact us

Serching for the right contact person?

Simply use our general contact form - we will forward your request internally so that you receive the right support quickly.

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