Data protection

Privacy policy

Privacy Policy

1. An overview of data protection


The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

DESCH Antriebstechnik
GmbH & Co. KG
Kleinbahnstraße 21
59759 Arnsberg, Germany

Telephone: +49 2932 300 0

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

Biehn & Professionals GmbH
IT-Sicherheit und Risikomanagement
Freiberger Straße 14,
59558 Lippstadt

Telephone: +49 (0) 2944 / 97971-0

4. Data collection on our website


Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

5. Newsletter

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

6. Plugins and tools

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at and in Google's privacy policy at

Data processing by social networks

We maintain publicly accessible profiles on social networks. The individual social networks used by us can be found below.

Social networks such as Facebook, Twitter, etc. can generally comprehensively analyse your user behaviour when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). By visiting our social media presences, numerous processing operations relevant to data protection are triggered. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected under certain circumstances if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies that are stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, you can be shown interest-based advertising inside and outside the respective social media presence. Provided you have an account with the respective social network, the interest-based advertising may be displayed on all devices on which you are or were logged in.

Please also note that we are not able to track all processing procedures on the social media portals. Depending on the provider, further processing procedures may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection provisions of the respective social media portals.


Legal basis

Our social media presences are intended to ensure the most comprehensive possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. The analysis processes initiated by the social networks may be based on different legal bases, which are to be stated by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a DSGVO).


Responsible party and assertion of rights

If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. In principle, you can assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both vis-à-vis us and vis-à-vis the operator of the respective social media portal (e.g. vis-à-vis Facebook).

Please note that despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing procedures of the social media portals. Our options are largely determined by the corporate policy of the respective provider.


Storage period

The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for storing it no longer applies, you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).

Social networks in detail


We have a profile on Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. According to Facebook, the data collected is also transferred to the USA and other third countries.

We have entered into a joint processing agreement (Controller Addendum) with Facebook. This agreement specifies the data processing operations for which we or Facebook are responsible when you visit our Facebook page. You can view this agreement at the following link:

You can adjust your advertising settings yourself in your user account. To do so, click on the following link and log in:

For details, please refer to Facebook's privacy policy:


We have a profile on Instagram. The provider is Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. For details on how they handle your personal data, please refer to Instagram's privacy policy:


We have a profile on XING. The provider is New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. For details on how they handle your personal data, please refer to the XING privacy policy:


We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.
If you would like to disable LinkedIn advertising cookies, please use the following link:
For details on their handling of your personal data, please refer to LinkedIn's privacy policy:


We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on how they handle your personal data can be found in YouTube's privacy policy:

Information on data protection for customers and suppliers


Dear Ladies and Gentlemen,

on the basis of Art. 12 ff. DSGVO, we would like to inform you about the collection and processing of your personal data:

  1. the name and contact details of the controller and the data protection officer

Responsible for the processing is:

DESCH Antriebstechnik GmbH & Co. KG
Kleinbahnstr. 21, 59759 Arnsberg

You can reach the data protection officer at Biehn & Professionals GmbH, telephone: +49 (0) 2944 / 97971-0 or e-mail: .

General enquiries regarding data protection at DESCH Antriebtechnik GmbH & Co. KG should be sent to the above e-mail address.

  1. purposes and legal bases of data processing

At DESCH Antriebstechnik GmbH & Co. KG we use your personal data to fulfil a contract or to carry out pre-contractual measures. This applies to customers as well as supplier relationships, insofar as the person whose data we process is our direct contractual partner. The legal basis for this is Art. 6 para. 1 lit. b DSGVO. The purposes pursued include, among others:

  • Carrying out creditworthiness checks
  • Order processing (including offers, order confirmation, delivery notes, orders, invoicing, dunning, bookings, technical service, coordination of logistics, shipping, payment transactions, customs clearance)
  • Processing of returns and complaints; advance warranty replacement
  • Communication by post, telephone or e-mail

In order to comply with legal obligations, your personal data will also be processed on the basis of Art. 6 (1) lit. c DSGVO. The purposes pursued include:

  • Fulfilment of storage and identification obligations
  • Tax reporting and control obligations
  • Processing requests from authorities

Furthermore, your personal data may also be processed on the basis of our legitimate interest in the proper execution of the contract or the business relationship between us and our customer, supplier or business partner, the maintenance of a good customer or supplier relationship, the prevention of risks / economic disadvantages for our company and the simplification of administrative procedures. The legal basis for this is then Art. 6 Para. 1 lit. f DSGVO. The purposes pursued include, among others:

  • Processing of customer and supplier enquiries that are not directly related to the fulfilment of the contract.
  • Digitalisation of files
  • Conducting surveys to evaluate our company
  • Storage and use of contact data of contact persons of our business partners who are not direct contractual partners
  • Defence against dangers and liability claims and avoidance of legal risks
  • Detection of potentially harmful e-mails / files
  • Prevention of criminal offences
  • Settlement of insurance claims
  • General internal administrative purposes
  • Event Management

Should we be required to obtain consent for the processing of your personal data, Art. 6 para. 1 lit. a DSGVO constitutes the legal basis. For further information, please refer to the informed consent provided to you.

  1. categories of data

The following personal data is collected and processed by DESCH Antriebstechnik GmbH & Co. KG :

Personal master data (first and last name, title, position, department, address), contact data (telephone number, mobile number, fax number, e-mail address), bank data, creditworthiness data, legitimation and authentication data (excerpts from the commercial register, ID data, signatures), order data, correspondence conducted.

  1. data transmission

Your personal data will be forwarded to the necessary internal departments to fulfil the aforementioned purposes. This includes, among others, the management and the corresponding departments (sales, purchasing, accounting, etc.). Furthermore, we use order processors and other service providers for the aforementioned purposes, who may then also have access to the data. Compliance with data protection regulations is contractually ensured.

Your data may also be transferred to companies within the group of companies for the purpose of fulfilling internal contractual obligations.

In addition, it may be necessary for us to transfer your personal data to the following bodies in order to fulfil legal obligations:

  • Judicial and prosecution authorities, e.g. police, courts, public prosecutor's office
  • Lawyers or notaries, e.g. in legal disputes
  • German Public Auditor

A forwarding to so-called third countries (non-EU countries) does not take place unless there is a corresponding obligation due to judicial or official orders, you have consented to the transfer or it is necessary for the fulfilment of the contract.

In the event that data is transferred to third countries, DESCH Antriebstechnik GmbH & Co. KG will ensure that all measures necessary under data protection law for the lawful transfer of data have been taken.

  1. data storage

Your personal data will be stored for a period of 10 years due to the legal retention period according to § 147 AO and § 257 HGB. After expiry of the aforementioned period, your personal data will be deleted or, if this is not possible, marked with a blocking and deletion notice. Irrespective of this, your personal data will be deleted as soon as the purpose for which it was collected has been fulfilled. A longer storage period of 3 to 30 years (depending on the claim) may also apply in the event of the enforcement of or defence against legal claims.

If your personal data has been collected on the basis of consent and you revoke this consent, we will delete your personal data within one week of receiving your revocation.

  1. automated decision making

No fully automated decision-making (including profiling) pursuant to Art. 22 DSGVO is used to process your personal data.

  1. data subject rights

According to Art. 15 DSGVO, you have the right to information about the personal data stored about you, about the purposes of the processing, about any transfers to other bodies and about the duration of the storage.

If data is incorrect or no longer required for the purposes for which it was collected, you may request its correction (Art. 16 GDPR), deletion (Art. 17 GDPR) or restriction of processing (Art. 18 GDPR). You can also make use of the right to data portability according to Art. 20 DSGVO.

You can revoke your consent at any time, also in part, for the future. To do so, please contact us by e-mail at or in writing to DESCH Antriebstechnik GmbH & Co. KG, Datenschutz, Kleinbahnstr. 21, 59759 Arnsberg .

In justified cases, you can object to processing based on our legitimate interest in accordance with Art. 21 DSGVO. Please also use the aforementioned contact information for this purpose.

If you have any questions about your rights and how to exercise them, please contact the data controller or the company data protection officer.

  1. complaints about the processing of your personal data

If you have any concerns or a question about the processing of your personal data and information, you can contact the data controller at any time at. privacy @desch contact.

You also have the right to lodge a complaint with the competent supervisory authority for data protection.


Data processing when using the QR code on our products


There are QR codes on our products that you can scan with your smart phone. You can then be redirected via a URL to our website, where you will receive information about the scanned product.

With your consent, we collect your location data via GPS. We store this location data together with the serial number of the machine whose QR code you have scanned. We process the stored data for the purpose of statistical evaluations regarding the local distribution of our products in order to improve our support and service performance. No personal data is collected beyond your location data.

If you do not consent to the transmission of your location via GPS, the approximate location is determined via the IP address. The collection is based on our legitimate interest according to Art. 6 (1) (f) GDPR to improve our support and service performance based on a statistical evaluation regarding the local distribution of our products. Therefore, the coordinates are determined from the IP address. The location is stored with the serial number of the machine whose QR code you have scanned. No further processing of your IP address takes place.

The storage of location data is anonymized and only for the above-mentioned purposes. The collected data do not allow any conclusions about your person. There is no disclosure or other processing of the collected data.